What can you do when Trust is Broken?

Trust is an essential aspect of all good relationships. Underpinning all trust is the implicit value that a someone has the best intentions for us. People can make mistakes and let us down because of circumstances or personal challenges and this can still hurt us but when someone deliberately sets out to deceive us, it is particularly painful. Knowing that someone has duped us or manipulated our trust in them to further their own ends, leaves us feeling abused and denigrated.

It is often easier to forgive someone for letting us down e.g forgetting an important anniversary or not being available to listen because of their own personal circumstances. Disappointment results but fundamental trust in the other person’s best intentions for us is still intact. But when someone deliberately feeds us with false promises that we mean something special to them, only to find out that they have done this with others to get what they want, we feel horrifically abused and foolish.

When trust is broken under circumstances of manipulation and falsehood, the responses are similar to those experienced in grief. The reactions are not linear but complex and overlapping but broadly follow four steps: Disbelief, Anger and Despair, Depression and Recovery. Recovery does not always occur because of the disbelief that a person can treat us in this way. We might bargain with ourselves and the ‘no longer present’ person saying things like ‘Did I get it wrong? Have I exaggerated? What are they going through? etc’. We have to process all this alone as the person invariably is no longer present to get straight answers from and our anguish is exacerbated by the fact that whatever they say, we can’t totally trust them anyway.

Recovery comes when we accept not to continue the trauma but accept the fallibility of ourselves and others. To hold on to the rage and grief makes the painful relationship even more expensive. Letting go and forgiving their limitations is something we don’t have to do for them – but ourselves. If we don’t, we can’t trust ourselves to be there for ourselves when the going gets tough. If you are holding on to the loss and pain of a relationship where trust is broken, you might need help to let go and have the wonderful assurance that ‘whatever happens, you can trust yourself to be there for you!.

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Why do we fear disappointing others?

Many people shy away from saying and doing what they want because they fear other people will criticise them. They may not have any evidence that that will happen – just the thought of it makes them ‘back off’ from doing what they want or saying what they mean. What is it that stops someone speaking their truth, particularly when they end up resenting other people for not letting them be who they want to be?

Much of our behaviour or feelings is influenced not only what we consciously think and feel – but what we unconsciously experience. We may be aware of what those feelings and beliefs are; we may simply feel immobilised or full of fear as we approach doing something that is associated with other people’s criticism or self-criticism that we have learnt along the way. So much of what we believe has been adopted from other people – our parents, schooling, culture and media. Whilst we are influenced – consciously and unconsciously – by what we think we ‘should’, ‘must’ or ‘ought’ to do, we will always be in fear. However changing can be difficult.

Psychological counselling is a process of helping you unpack unconscious beliefs that limit your life. Whatever is showing up in your life, at some level, is a reflection of your beliefs. If you have tried to change things in your life but you keep attracting the same experiences, people and outcomes, then you have a clue that something unconscious is operating.

Counselling can help you become aware of those hidden beliefs, so you can remove the negative associations and create new beliefs that serve you better, You can’t do this at a conscious level, hoping or positively asserting you want something different. If you have tried this but not succeeded, then it is time to change from the inside – and create the life you want to live NOW.

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How to Say Sorry

Some people find saying sorry very difficult whereas others may say it too much, apologising every time something goes wrong and where they may not even be to blame. There are numerous reasons why people find saying sorry difficult – they may feel it makes them vulnerable, appear weak, be open to be taking advantage of or may feel that they will end up taking all the responsibility for a misunderstanding which should be shared with the other person.

The experience of saying sorry only to be met with ‘You should be sorry! But sorry is not enough’ followed by blame and criticism tempts a lot of people to withdraw the apology in an angry response. Watch this short video below to see some of the issues involved.

  • To say sorry, firstly centre yourself and identify what part you had in the problem.
  • Look the person in the eye or get their attention on the phone.
  • Tell them ‘I am sorry’ or extend it a little with ‘I have been thinking about what happened between us and I am sorry’.
  • Stop and allow the other person to respond.
  • If they become angry and attack you, just repeat it and keep calm. You can say ‘It’s unfortunate you can’t accept my apology because I am sorry and I hope you come to accept it in due course and know it is genuine’.
  • Don’t withdraw the apology although you may need to withdraw yourself calmly saying ‘let’s talk about this later’.

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